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1. Shipping Methods

We offer various shipping options to meet your needs, including:

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Faster delivery, usually within 2-3 business days.
  • Digital Delivery: For software and services, access will be provided immediately after purchase.

2. Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method. You will see the total shipping cost before completing your order.

3. Delivery Timeframes

Delivery timeframes may vary based on the following factors:

  • The shipping method selected
  • The destination of the shipment
  • Processing time (typically 1-2 business days for order processing)

Please note that these timeframes are estimates and may be affected by external factors such as holidays, weather conditions, or carrier delays.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.

5. International Shipping

We currently offer international shipping to select countries. International shipping rates and delivery times will be calculated at checkout. Please be aware that you may be subject to customs duties and taxes imposed by your country, which are the responsibility of the customer.

6. Missing or Damaged Items

If your order is missing or arrives damaged, please contact our customer support team within 7 days of receiving your order. We will investigate the issue and provide a resolution, which may include a replacement or refund.

7. Delivery Restrictions

We do not ship to P.O. Boxes or certain restricted locations. Please ensure that you provide a valid physical address during checkout.

8. Changes to Shipping Policy

NAAS reserves the right to modify this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting on our website.